These General Terms & Conditions ("Terms") govern all charter services, aircraft engine sales and aircraft spare parts sales provided by Safe Fly Aviation Services Private Limited ("Safe Fly Aviation", "we", "us", "our"), an international aviation charter broker and aircraft parts and engine trading company headquartered in New Delhi, India, serving clients and counterparties worldwide.

These Terms apply to every quotation, booking confirmation, purchase order, sales contract or invoice we issue, unless a separate written agreement signed by both parties expressly states that it overrides these Terms for a specific transaction. Where a signed agreement and these Terms conflict, the signed agreement controls for that transaction only.

By requesting a quotation, confirming a charter booking, placing a purchase order, or accepting delivery of an engine or spare part from us, you ("Client", "Buyer" or "you") agree to be bound by these Terms.

We reserve the right to amend these Terms at any time. Changes apply prospectively to new bookings and orders confirmed after the amended Terms are published; they do not retroactively alter a contract already confirmed in writing.

Quotations for Charter Services are estimates based on the aircraft type, routing, passenger count and dates provided at the time of enquiry, and are valid for the period stated in the quotation (or, if none is stated, 48 hours). Quotations are not a confirmed booking.

A booking is confirmed only once we issue a written booking confirmation and receive the required deposit or full payment, as specified in that confirmation. Aircraft, crew and slot availability are not guaranteed until confirmation is issued.

1. More than 72 hours before scheduled departure: deposit refundable less any costs already committed to third parties (e.g. positioning, permits, handling).
2. 24 to 72 hours before scheduled departure: up to 50% of the total charter fee may be retained.
3. Less than 24 hours before scheduled departure, or a no-show: up to 100% of the total charter fee may be retained.

These are default thresholds; the specific cancellation schedule on your booking confirmation governs if it differs. Cancellation for a Force Majeure Event is addressed in Section 9, not this section.

Unless stated otherwise in the quotation, the charter fee includes positioning and repositioning of the aircraft for the confirmed itinerary. Landing, parking, overflight, handling, catering, de-icing and similar third-party charges are billed at cost, either included in the quotation or invoiced separately as stated.

Flight schedules may be revised, delayed, diverted or cancelled at the discretion of the pilot-in-command or operator for reasons of safety, weather, air traffic control, mechanical airworthiness, or regulatory requirement. We are not liable for costs or losses arising from such operational decisions, though we will make reasonable efforts to minimise disruption and to rebook or refund the affected portion of the charter as appropriate.

Where Charter Services constitute "international carriage" as defined under the Convention for the Unification of Certain Rules for International Carriage by Air (Montreal Convention, 1999), or an equivalent instrument applicable in the relevant jurisdiction, liability for death, injury, baggage and cargo is governed by that Convention's terms and limits, to the extent it applies. Nothing in these Terms is intended to reduce liability below the minimum a passenger is entitled to under a mandatorily applicable international carriage convention.

All flights operate under the applicable civil aviation authority's regulations for the jurisdiction of operation (in India, the Directorate General of Civil Aviation) and, where relevant, the regulator of the aircraft's state of registry.

Clients are responsible for ensuring passengers hold valid travel documents, visas and any health/customs clearances required for the itinerary. We are not liable for delays or denied boarding caused by inadequate documentation.

Unless a separate signed Aircraft Purchase Agreement states otherwise, aircraft are sold on an "as-is, where-is" basis, subject to the pre-purchase inspection described below. We make no warranty of merchantability or fitness for a particular purpose beyond what is expressly stated in writing in the applicable purchase agreement.

Every aircraft sale is accompanied by the Certificate of Airworthiness, Certificate of Registration, and airframe, engine, APU and propeller logbooks and maintenance records held at the time of sale. For a cross-border sale, the Buyer is responsible for confirming the registration eligibility, import and airworthiness requirements of the destination country, and for obtaining an export Certificate of Airworthiness or deregistration certificate where required from the current registry.

The Buyer (or its nominated representative) has the right to conduct a pre-purchase inspection and, where agreed, a demonstration or acceptance flight, at the Buyer's cost unless the purchase agreement states otherwise. For higher-value transactions we recommend, and can arrange, use of an independent escrow agent to hold funds and documentation pending satisfactory inspection and closing.

Title and risk of loss transfer to the Buyer on delivery at the location and in the condition specified in the purchase agreement, against full payment or escrow release and delivery of an executed Bill of Sale. Deregistration from the seller's registry and registration on the Buyer's chosen registry are the Buyer's responsibility unless the purchase agreement states otherwise.

Unless a sales contract states otherwise, aircraft engines and APUs are sold on an "as-is, where-is" basis. We make no warranty of merchantability or fitness for a particular purpose beyond what is expressly stated in writing in the applicable sales contract or accompanying documentation.

Every engine or APU sale is accompanied by the Airworthiness Documentation and maintenance/back-to-birth records agreed in the sales contract (for example, an FAA Form 8130-3, EASA Form 1, dual release, or equivalent). The Buyer is responsible for confirming that the documentation package meets the requirements of the authority under which the engine will be certified for use.

Where a pre-purchase inspection or borescope inspection is agreed, the Buyer (or its nominated representative) may inspect the engine at the agreed location before title transfers. Absent a different written inspection window, the Buyer has 5 business days from delivery to notify us in writing of any discrepancy against the agreed specification; the engine is deemed accepted if no notice is given within that period.

Title and risk of loss transfer to the Buyer at the Delivery Point specified in the sales contract, determined by the applicable Incoterm® (2020 edition) — for example, EXW, FCA, CIP or DAP. Full payment (or, where agreed, an approved letter of credit or escrow release) is a condition of title transfer.

Rotable and repairable parts are supplied with traceable maintenance records and a current release certificate appropriate to the part and the buyer's regulatory environment. Condition is stated using standard industry condition codes (for example New Surplus, Overhauled, Serviceable, As-Removed) as agreed on the sales order. We do not knowingly supply parts without valid traceability, and we support Buyer due diligence consistent with recognised industry anti-counterfeit part practices (aligned with standards such as AS9100 / AS9120 supply-chain principles).

Parts may be returned within 14 days of delivery only where they do not conform to the agreed specification, condition code or documentation, subject to inspection and our prior written authorisation. Parts that have been installed, altered or damaged after delivery are not eligible for return. Where a sale is structured as a core exchange, the core must be returned within the period stated on the order or an additional core charge applies.

Parts are packaged to standard industry practice for the part type to prevent damage and contamination in transit. Shipping method, carrier and Incoterm® are agreed at the time of order; the Buyer is responsible for import duties, taxes and customs clearance at destination unless the agreed Incoterm® states otherwise.

Engines and spare parts of certain origins may be subject to export control and re-export restrictions, including (where applicable) the U.S. Export Administration Regulations (EAR), the International Traffic in Arms Regulations (ITAR), EU and UK dual-use export controls, and India's Foreign Trade Policy and DGFT licensing requirements. The Buyer is responsible for identifying and complying with the import requirements of its own jurisdiction.

We conduct denied-party and sanctions screening (including relevant UN, OFAC, EU and UK sanctions lists) on counterparties as part of our standard onboarding process, and we reserve the right to decline, delay or cancel any transaction where we reasonably believe it would breach applicable export control or sanctions law.

Where an export licence, end-use statement or end-user certificate is required for a transaction, the Buyer agrees to provide accurate information promptly and not to re-export, transfer or use the Goods in a manner that would breach the export control laws of the country of origin or the Buyer's own jurisdiction.

Accepted payment methods include bank wire transfer and, for engine and parts transactions above the threshold stated in the sales contract, an irrevocable letter of credit or an agreed escrow arrangement. The currency, payment schedule and any deposit requirement are stated on the quotation, invoice or sales contract for each transaction.

Unless the sales contract states a delivered-duty-paid Incoterm®, prices are exclusive of applicable taxes, duties, withholding tax and bank charges, which are the Buyer's responsibility. Invoices unpaid after their due date accrue interest at 1.5% per month (or the maximum permitted by applicable law, if lower) and may result in suspension of pending deliveries or charter services until settled.

We reserve the right to direct the Buyer or Client, by written notice (including by email), to remit payment to a bank account held by another Safe Fly Aviation group company, affiliate or sister concern nominated by us, instead of the entity named on the original invoice or contract — including where necessary to address banking delays, correspondent-bank restrictions, tax-timing or tax-efficiency considerations, or similar operational reasons. Any such nominated entity will be under common ownership or control with Safe Fly Aviation Services Private Limited, and payment made in good faith to the account specified in that written notice discharges the Buyer's or Client's payment obligation to the same extent as payment to the originally named entity. This does not relieve either party of its own tax, reporting or sanctions-compliance obligations.

Except for liability that cannot lawfully be excluded or limited (including liability under a mandatorily applicable international carriage convention, or for death or personal injury caused by our negligence), our total liability arising out of or in connection with any single transaction is limited to the total fees or price paid for that specific charter, engine or parts transaction.

Neither party is liable for indirect, consequential or special losses, including loss of profit, loss of business or loss of goodwill, whether arising in contract, tort or otherwise.

Neither party is liable for failure or delay in performing its obligations to the extent caused by a Force Majeure Event, provided the affected party notifies the other promptly and uses reasonable efforts to mitigate the impact. If a Force Majeure Event continues for more than 30 days, either party may terminate the affected booking or order on written notice, with fees for services or Goods already delivered remaining payable.

Pricing, quotations and other commercially sensitive terms exchanged between the parties are confidential and may not be disclosed to a third party without the disclosing party's written consent, except as required by law, regulation or a competent authority.

All website content, trademarks, logos and other intellectual property of Safe Fly Aviation remain our property. Nothing in these Terms grants the Buyer or Client any licence to use our trademarks or branding except as expressly agreed in writing.

These Terms, and any dispute arising out of or in connection with them (including their existence, validity or termination), are governed by the laws of India.

Any dispute that cannot be resolved amicably within 30 days of one party notifying the other in writing shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the Arbitration Rules of SIAC for the time being in force, which rules are deemed incorporated by reference. The seat of arbitration shall be Singapore, the tribunal shall consist of one arbitrator unless the parties agree otherwise, and the language of the arbitration shall be English.

Choosing Indian law and SIAC arbitration for these Terms does not remove any mandatory consumer-protection or data-protection right you hold under the law of your own country of residence, where that right cannot lawfully be waived by contract.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in full force. These Terms, together with the specific booking confirmation, quotation or sales contract for a transaction, constitute the entire agreement between the parties for that transaction. No waiver of any breach is a waiver of any later breach. Neither party may assign its rights under these Terms without the other's written consent, except to an affiliate or successor in a merger or reorganisation. Notices must be given in writing to the contact details below or as otherwise specified in the relevant contract.